Job Applicants Privacy Notice

Introduction

Phoenix of Botswana Assurance (“Phoenix” or “we” or “us”) is a pan-African insurance company. Phoenix collects, uses, stores, and protects your personal data in accordance with the Data Protection Act.

We are committed to promoting transparency, trust, and accountability in all our employee data practices. This notice also outlines your rights, how you can exercise them, and how to contact us if you have questions or concerns about your personal data.

Purpose and Legal Basis

The category of personal data, purposes for collecting personal data and the corresponding lawful basis for processing are detailed below.

Category of Personal DataPurpose of ProcessingLawful Ground for Processing
Personal data in applicationsAssess job suitability and complete the hiring processContractual Necessity; Legitimate Interest
Health dataFitness for work, reasonable adjustments, occupational safetyLegal Obligation
Criminal conviction dataSecurity vettingLegitimate Interest;
Legal Obligation (for Senior Officers)

Recipients

Your personal data may be shared with the following:

  • Third-party service providers performing recruitment and background check services.
  • Relevant governmental bodies, where legally required.

Your Rights

You have the following rights regarding your personal data:

  • Access: You may request a copy of your personal data held by us within the retention period.
  • Rectification: Request corrections for any inaccuracies in your personal data.
  • Erasure: In circumstances where data is no longer relevant or you withdraw consent, you may request the deletion of your personal data.
  • Restriction: Request a temporary suspension of data processing under certain conditions.
  • Data Portability: Request a copy of your personal data in a structured and commonly used format where processing is based on consent.
  • Objection: Object to processing activities based on legitimate interests, (where applicable).
  • Objection to automated decision making: Request human intervention in instances where personal data is used in automated decisions (where applicable).

Retention Period

The personal data we collect is primarily for recruitment and selection purposes. As such personal data will be retained for three (3) months even if you were unsuccessful, so we can contact you if a position similar to the one you applied for, or a position we think you may be the suitable candidate for, becomes available.

Transborder Data Transfers

There will be transfer of personal data outside Botswana. Where personal data is  transferred to our Group office in Kenya, our basis is adequacy. Otherwise we will rely on appropriate safeguards and/or derogations.

Contact

If you have any questions about this notice, your rights or your personal data, you may reach our Data Protection Officer at dpo@phoenixbotswana.com or +267 316 1322.

Our Physical and Postal Addresses

Plot 54358, Prime Plaza, South Wing, Ground Floor, Marula Building, CBD, Gaborone

P O Box  361 Masa Center, Gaborone, Botswana

Last updated: 03 July 2025

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