Phoenix of Botswana Assurance (“Phoenix” or “we” or “us”) is a pan-African insurance company. Phoenix collects, uses, stores, and protects your personal data in accordance with the Data Protection Act.
Manage suppliers and service providers relationships and communications
Performance of a Contract; Legitimate Interests
Banking and Payment Information
Process payments and financial transactions
Performance of a Contract; Legal Obligations
Professional Qualifications and Certifications
Verify credentials and regulatory compliance
Legitimate Interests; Compliance with Legal Obligations
Tax Identification and Regulatory Documents
Conduct due diligence, tax reporting, and legal compliance
Compliance with Legal Obligations
Transactional Records
Record-keeping, financial audits, and risk management
Performance of a Contract; Legitimate Interests; Legal Obligation
Recipients
External Auditors
Regulatory Authorities
Banks and Payment processors
Your Rights
You have the following rights regarding your personal data:
Access: You may request confirmation of whether your data is being processed and obtain a copy of your personal data.
Correction: You have the right to request corrections to any inaccurate or incomplete data.
Erasure: Under certain circumstances, you may request the deletion of your personal data.
Restriction: You may request restrictions on the processing of your data under specific conditions.
Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format or request its direct transfer to another data controller.
Objection: You may object to the processing of your data on grounds relating to your particular situation.
Objection to automated decision-making: You are entitled to request information about any automated decision-making processes that significantly affect you and to seek human intervention wherever applicable.
Retention Period
We retain your personal data only as long as necessary to fulfil its intended purposes, unless legal, regulatory, or reporting requirements necessitate longer retention. Once personal data is no longer needed, it will be deleted or securely destroyed.
Transborder Data Transfers
There will be transfer of personal data outside Botswana. Where personal data is transferred to our Group office in Kenya, our basis is adequacy. Otherwise we will rely on appropriate safeguards and/or derogations.
Contact
If you have any questions about this notice, your rights or your personal data, you may reach our Data Protection Officer at dpo@phoenixbotswana.com or +267 316 1322.
Our Physical and Postal Addresses
Plot 54358, Prime Plaza, South Wing, Ground Floor, Marula Building, CBD, Gaborone
